WHO Poll
Q: 2020/2021 Where will we finish up this season?
a. Top Four, Champions League here we come
b. 5th-7th Europa League is well within our grasp
c. 8th to 14th anywhere in mid table is about right
d. We're in a dog fight before a ball has been kicked and we'll do well to finish 17th or just above
e. GSB have derailed our season before a ball has been kicked, the Championship beckons

Slim Shady 6:58 Thu Dec 13
Ticket office
I have just been on the phone trying to get my 3 season tickets for the cup game. When I first got through, I was caller no 5 with a 25 minute expected wait. 2 Hours 11 minutes later I have just put the phone down having given up. I could only get my ticket online not the kids.
What’s it going to be like with the extra 10k.

Replies - Newest Posts First (Show In Chronological Order)

Fifth Column 6:09 Fri Dec 14
Re: Ticket office

Samantha is the new Ticketing Team Manager which may be below Nicola (now I've googled)... she's new. She was very efficient and since she's been there the response from the TIcket Office has certainly been better for me.

El Scorchio 3:29 Fri Dec 14
Re: Ticket office
Shit. I've completely forgotten to get my ticket....

*logs on*

Hammers1993 3:05 Fri Dec 14
Re: Ticket office
All well and good saying "just book them online" but why have the phone service at all if it clearly isn't an option to book tickets with them?

Oh don't bothere emailing them either, as any issues I've had in the past get no response either.

Buster 2:41 Fri Dec 14
Re: Ticket office
Fifth Column 10:31 Fri Dec 14

Nicola Keye runs the ticket office and she's fucking awful. Was actually better back when OTB's mate ran it and it was pretty bad back then.

simon.s 2:12 Fri Dec 14
Re: Ticket office

It will put the tickets in your basket, then takes an age to give you confirmation. Stick with it though, as it gets there in the end.

w4hammer 1:33 Fri Dec 14
Re: Ticket office
has anyone been able to get their brum tickets- just tried to "select my own tickets" and it just kind of stoips and never gets to the next stage ...!?

fucking shower

Fifth Column 10:31 Fri Dec 14
Re: Ticket office
It has been awfully run for a very long time. However, it's improved a lot in my experience since a new ticket office manager, a woman called Sam, took over.

She seemed a little frustrated at some of her own staff not doing what they were supposed to do and went out of her way to sort out a season ticket move personally. And the responses to emails have improved a lot since she started.

Johnson 10:23 Fri Dec 14
Re: Ticket office
This is nothing to do with the demand and everything to do with the TO being terribly run since that genius businesswoman Brady took over.

shim 7:43 Fri Dec 14
Re: Ticket office
Yep what dave said, I had exactly the same trouble with one of my kids tickets & it turned out the problem was not having an email address registered to that account (so I couldn’t send/receive email to authorise myself to manage it) got TO to add one to that number on the phone & all sorted..

DaveT 7:50 Thu Dec 13
Re: Ticket office
You need to manage your kids tickets on your account. If they haven't registered set them up. Link them to you so you can manage their tickets. Whatever email account you have set up for your kids will get an email that will ask to confirm your request to manage their tickets. Simple!
Btw. Your tickets may have gone now

Far Cough 7:30 Thu Dec 13
Re: Ticket office
Do it online:


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